FAQs

what is your return policy?

All products are final sale. However, if you are unhappy with your purchase please contact us hello@riverhomeco.com.

If one of your candles arrives damaged, please email hello@riverhomeco.com.

i own a business or i am planning an event and i want a custom label made. how do i get this started?

Please fill out a custom label inquiry form. We love to partner with other businesses and event planners! We also love customizing gifts, so please use this form for any custom label requests.

where can i smell your candles in person?

We love to participate in market events during the months that are cooler. Please see our events page to see if we will be near you soon. You can also take the scent finder quiz on the homepage to help get your started on the path to the best scent for you.

how much is shipping?

We use USPS calculate shipping. Based on the weight and size of the package, and your zip code, they calculate the shipping automatically.